In Newsweek, Daniel Gross said there is a growing "crisis of confidence" when it comes to Wall Street. The evidence is readily available - the fall of Bear Sterns, the sub prime mortgage mess and consumer confidence declines to new lows. For the second year, Audit Integrity provided their annual data to Forbes and they have likewise published the data as the "most trustworthy companies". Audit Integrity claims to have an objective means of analyzing a company to deliver an accounting and governance risk score. What that means is simply stated something like, "those companies that play by the rules and take few risks when it comes to creative accounting get a higher score". The higher the score is supposed to equate to a higher level of trust.
While it's the market data that gets the majority of the headlines these day, it's the use of the careful words now being used that gets my attention. Words like: confidence, trust, trustworthy, fear. Sound familiar? They are the exact same emotional words we use in information security.
And while this blog isn't intended to discuss financial market stability, it is about risk management. For us in the information security world, open your eyes; there is a giant event happening outside the bubble of your office. Trust is at an all time low. If you've been in any services oriented group, infrastructure or operational setting for a while you've probably already witnessed what happens when trust is lost - its never regained to the levels it was once before.
To accept a vendor's information security practices, is to some degree to say, "I trust you". Is that an accurate use of what just happened? Or, are you as the person held responsible for ultimately keeping your company's information secure, actually thinking,
"Our information security due diligence process that took months (and way too much money) derived some kind of fallible rating that didn't fall into the bottom of the failure category. As such, we can do business, but I'm going to hand over reams of documents and disclaimers to some legal team which now has the job of limiting our risk by contractual risk avoidance disclosures".
We don't enjoy apathy or lackluster personal performance. And we don't relish the requisite current toolset either. Yes, we have regulation. Yes, we have defined standards and we also have auditors, reports, disclosures and exceptions. And yes, we are suppose to use all that to provide the business guidance in determining the best route to deliver the upside, reduce risk and keep costs down.
While Audit Integrity's list of the America's Most Trustworthy Companies might seem hard to grapple for an information security professional, the idea itself provides hope to this infosec person that, one day I might see a similar list of the America's Most Secure Companies. Though, infosec still has many years of maturity before we can start deriving standards based scoring anywhere on par with the financial models. Hopefully, though, we can learn from this crisis of confidence and not repeat history.
